1. Introduction
Welcome to Karseell Beauty UK ("we", "our", "us"). This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.
We are committed to protecting your privacy and ensuring that your personal data is handled with care and in compliance with applicable laws, including the General Data Protection Regulation (GDPR).
If you have any questions or concerns regarding this Privacy Policy, please contact us via email at contact@karseellbeautyuk.co.uk
2. Information We Collect
When using our website, we may collect the following information:
- Personal Information: Name, email address, shipping address, phone number, payment details, and any other information you provide voluntarily.
- Browsing Data: Information collected automatically, such as your IP address, browser type, visit duration, and pages viewed, through cookies or other tracking technologies.
- Transaction Information: Details about the products purchased, payment method, and order status.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Manage payments, returns, and exchanges.
- Communicate updates about your orders and provide customer support.
- Improve user experience on our site, including personalizing offers and products.
- Send promotional emails, provided you have consented.
- Fulfill our legal and regulatory obligations.
4. Sharing Your Information
We may share your personal information with third parties only when necessary to operate our business and comply with the law, such as:
- Payment Providers: To process your transactions.
- Delivery Services: To ship your orders.
- Marketing Platforms: To send marketing communications (with your consent).
- Legal Authorities: When required by law or legal request.
We do not sell, rent, or trade your personal information with third parties for marketing purposes without your explicit consent.
5. Your Privacy Rights
Under the GDPR, you have several rights concerning your personal information, including:
- Right of Access: You can request a copy of the information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: In certain circumstances, you may request that we delete your personal data.
- Right to Object: You can object to the use of your information for certain purposes, such as direct marketing.
- Right to Data Portability: You may request the transfer of your data to another company, where technically feasible.
To exercise any of these rights, please contact us at contact@karseellbeauty.co.uk
6. Data Security
We have implemented appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of data transmitted to our website.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
8. Cookies
Our website uses cookies to enhance user experience and collect information about site usage. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or to comply with legal requirements. The updated version will be posted on our website, and the date of the latest update will be revised at the bottom of this policy.
10. Contact Us
If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact us by email at contact@karseellbeauty.co.uk